Job Summary
The Pharmacy Technician will work as part of the multidisciplinary team within the General Practice to support the safe, effective and efficient use of medicines. They will assist with medicines optimisation, repeat prescribing processes, patient education and clinical administrative tasks under the supervision of a clinical pharmacist and GPs.
Responsibilities
* Conduct medication reviews.
* Review patient compliance and support adherence through education and advice.
* Monitor high‑risk medicines and ensure required blood tests and safety checks are up to date.
* Undertake regular audits that pertain to patient safety.
* Process repeat prescription requests in line with practice protocols.
* Update patient medication records, reconcile medicines and identify discrepancies.
* Manage acute medication requests and queries, escalating appropriately.
* Support safe transfer of care by reconciling discharge summaries, clinic letters and hospital medication changes.
* Provide information and promote understanding of medicines to patients, carers and care homes.
* Advise on safe storage, disposal and correct use of medicines.
* Respond to patient queries related to prescriptions and medication availability.
* Use GP clinical systems SystmOne to update medication records and read codes.
* Contribute to the development and implementation of practice protocols and policies around medicines.
* Work closely with GPs, clinical pharmacists, nurses, reception team, PCN staff and community pharmacies.
Qualifications
* Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
* Level 3 Pharmacy Technician qualification (NVQ/QCF/Apprenticeship).
* Additional training or qualifications in primary care pharmacy education (desirable).
Experience
* Experience working as a Pharmacy Technician in community, hospital or primary care.
* Experience processing prescriptions and handling medicines queries.
* Understanding of repeat prescribing and medicines reconciliation processes.
* Experience working with multidisciplinary teams.
* Previous experience working in a GP surgery or Primary Care Network (PCN) (desirable).
* Experience with SystmOne (desirable).
* Experience conducting medicines reconciliation in primary care (desirable).
* Experience supporting medication reviews or QOF/IIF medicines indicators (desirable).
* Involvement in audits, quality improvement or safety projects (desirable).
Disclosure and Barring Service Check
The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
UK Registration
Applicants must have current UK professional registration.
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