Staffpower Group are currently hiring for our client based in Wakefield for a Dutch-speaking customer service representative to work as part of their team. Dutch-speaking customer service representative re sponsibilities: Dealing with customer enquiries over the telephone and via email must be able to respond in Dutch Prioritise customer requests (orders, samples, information, claims, complaints) Ensure customer issues are dealt with professionally and in a timely manner Accurate updating of records and maintenance Meet performance targets and team goals Collaborate with other team members to resolve issues Escalate errors or mistakes as soon as identified, apply all necessary corrective measures, and propose corrective actions Dutch-speaking Customer Service Representative required skills: Ability to prioritise and undertake numerous tasks simultaneously Ability to record information accurately Previous experience in customer service Experience in Salesforce Excellent written and verbal communication in both English & Dutch Strong problem-solving abilities and attention to detail The ability to work independently and as part of a team Excellent communication and interpersonal skills Proficiency in using customer service software and Microsoft Office Suite This role is Monday - Friday 8.30 - 4.30 and is a Hybrid role with 2 days working from home once initial training is complete. ADZN1_UKTJ