Medical Administrator
City of London
£32, days holiday plus Bank Holidays, pension scheme, development opportunities, daily fruit, social events.
Introduction:
A high end private healthcare clinic are recruiting for a Medical Administrator in a newly created role. This is a fantastic opportunity for an enthusiastic and client-focused person with exceptional communication and organisational skills.
What you will do as a Medical Administrator?
You will be responsible for every part of the client experience, ensuring 5* client service at every stage, from their initial enquiry to booking and follow-up.
Medical Administrator duties will include:
* Taking and managing client bookings, dealing with confidential information
* Maintaining outstanding standards in all aspects of the role, from client service to internal relationships
* Collating clients medical reports
* Managing client referrals and follow-ups from the doctors
* Meeting clients when they arrive and check-out
* Managing telephone and email enquiries
* Booking client lunches, hotel rooms and taxis
* Managing referrals with doctors and clients
* Involvement in a range of collaborative projects for the clinic
Are you the right fit for the Medical Administrator role?
* Excellent communication skills and the ability to interact professionally with high net worth clients
* A professional attitude
* A calm and articulate telephone manner and excellent written English
* An enthusiastic, approachable, warm and confident person
* Ability to put people at ease
* Dedicated to outstanding client service and attention to detail
* Medical Secretary/Administration experience within private healthcare
* Interest in working in a cutting-edge healthcare environment providing the highest level of client service
Please note, this medical secretary role is office based, Monday - Friday
.
Thank you for taking the time to apply for this role, due to the high volumes of applications, we can only contact successful candidates.