Overview
As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers – ultimately delivering on our customer promise.
Responsibilities
* Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
* Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
* Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
* Ensure all call backs are completed in a timely manner
* Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
* Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
* Utilising relevant business data to understand the opportunities across all customer bands and product groups
Skills And Experience
* Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
* High levels of focus, energy and drive
* Good business acumen
* Always delivering best in class service to establish customer experience excellence
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