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Elevation Accountancy and Finance are currently working with a fantastic business in the Doncaster area as they look to recruit a temporary Credit Controller into their team.
Duties and Responsibilities:
* Ensure that debts are paid in a professional, timely manner
* Ability to remain focused in a complex, pressurised environment, dealing with diverse clients in a calm assertive manner
* Chase overdue debt by telephone, email & letter
* Maintain thorough accurate records of all chasing activity and be able to report to Line Manager as and when required
* Understand each client’s requirements, and respond promptly to both client and internal enquiries
* Build relationships with Clients in order to maintain healthy portfolio and quickly resolve issues
* Establish reasons for non-payment in an assertive manner
* Manage queries to resolution quickly and understand when to escalate
* Reduce Collection Days to within Company KPI
* Allocate payments to accounts, complete account recs and create invoices/credits where necessary
Person Specification:
* Able to demonstrate experience of working in a busy credit control department. A track record of successful collection and debt reduction is vital to this role
* Have a proactive approach and work well with others, sharing knowledge and experience to enhance the overall success of the collections team
* Negotiation skills and assertive manner are key to success in this sector
* Possess a good understanding of systems
* Experience of dealing with clients at all levels, including corporate entities
* Ability to manage & prioritise an extensive caseload, multi task, prioritise and adapt as per the company requirements
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