Warranty Engineer Dungannon Salary up to £42,000 An excellent opportunity for a Warranty Engineer to join a global engineering leader. Reporting to the Project Manager, you will be responsible for providing support to customers, while managing and resolving warranty claims in a proactive, professional manner. Top 3 Things to Know About this Job: Secure, global organisation committed to innovation Attractive salary and comprehensive benefits Excellent career progression in a growing international company The Role: Process warranty claims from end to end Collect relevant data, prepare summary documentation and propose settlement solutions Settle claims in line with policy and ensure timely monthly credit runs Liaise with engineers, quality teams, service technicians and internal stakeholders Manage dealer and customer queries Train internal staff and dealers on warranty systems and processes Recover costs from suppliers and coordinate return of parts Provide guidance to Technical and Parts Helpdesk teams The Person: Degree in Engineering or equivalent experience Experience in heavy engineering Minimum 3 years' technical experience Strong IT skills, especially Microsoft Excel Next Steps For further information and to apply for this role, please contact the recruitment team. Visit our website for a full list of engineering opportunities. Expert, confidential recruitment advice. Salary is usually negotiable; salary details listed are a guide based on experience and expertise. Skills: Warranty Engineer Helpdesk Engineer