Do you want to play an essential role in supporting finance operations for a growing, award-winning company? We are looking for an experienced and highly organised Accounts Payable Analyst to join our Finance team.
The ideal candidate will have a strong background in managing high-volume accounts payable queries, with hands-on experience triaging multiple shared inboxes.
You'll also play a crucial role in ensuring a smooth customer experience in a fast-paced, customer-focused environment.
About the Role Key Responsibilities
Query Management: Handle a high volume of inbound accounts payable queries from global travel counsellors, travel suppliers, and internal stakeholders, and resolve issues related to invoices, payments, credit notes, and reconciliations in a timely and professional manner.
Inbox & Ticket Triage (Freshdesk): Monitor and triage multiple Freshdesk inboxes and ticket queues used for accounts payable support - categorise, prioritise, and assign tickets according to urgency, complexity, and SLA targets.
Accounts Payable Operations Support: Assist in processing urgent payments, ensuring time-sensitive supplier settlements are prioritised and accurately executed, support weekly payment cycles, ensuring timely settlement with key travel suppliers, and review, verify and update supplier bank details.
Benefits Competitive salary + annual bonus
Flexible hybrid working
Career development opportunities
25 days holiday (increasing to 28 after 5 years)
Enhanced Maternity/Paternity pay
1 day paid charity day
Company events and incentives
3x salary death in service benefit
Pension scheme
Private Medical Insurance or Healthcare Cash Plan
Free breakfast and beverages
Requirements Strong communication skills (both written and verbal) with the ability to respond clearly and effectively to diverse stakeholders
Proficiency in Microsoft Excel and Outlook
Ability to manage multiple priorities and remain organised under pressure
A problem-solving mindset with a strong focus on accuracy, efficiency, and service delivery
Play a key role in keeping our finance operations running smoothly; apply for this Accounts Payable Analyst role today!
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