Overview
We are looking for a detail-oriented and proactive Sales Administrator to support our external sales team by managing appointment scheduling, diary planning, CRM updates, and client communications. This newly created role is designed to enhance the efficiency of our sales operations, enabling our salespeople to focus more on revenue-generating activities and customer engagement.
Key Responsibilities
Daily Tasks
* Coordinate with external sales personnel to confirm daily appointments.
* Contact clients to confirm arrival times and communicate any delays or changes.
* Manage rescheduling and resolve scheduling conflicts promptly.
* Follow up with salespeople after meetings to update CRM notes and record next actions.
* Arrange follow-up meetings with clients as needed.
* Coordinate with the demo team to confirm availability and schedule demonstrations.
* Pass customer requirements to relevant internal teams (e.g., proposals).
Weekly Tasks
* Collaborate with sales personnel to plan and optimize their forward diaries for maximum client-facing time.
* Research and contact existing and potential clients to arrange ‘call-in’ appointments.
* Systematically update CRM records to ensure accuracy and completeness.
* Support the sales team in maintaining strong client relationships through timely and professional communication.
* Generate management reports on meeting volumes, client interactions, and other key metrics.
Additional Responsibilities (as needed)
* Book hotels for overnight stays.
* Organise factory visits.
* Coordinate events, such as visits from our demonstration truck.
Skills & Qualifications
* Strong organisational and time-management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in CRM systems and Microsoft Office Suite.
* Ability to work independently and manage multiple priorities.
* Previous experience in a sales support or administrative role.
Hours of Work
Monday to Thursday 09:00 – 17:30 & Friday 9:00 – 17:00. 1 hour lunch. Part time hours will also be considered across Monday – Friday (school hours).
Salary
Circa 30,000 – if part time hours this salary will be pro rata.
Holiday
20 days holiday plus bank holidays, growing with each year of service up to 25 days plus bank holidays.
Benefits
* Opportunity to attend some exciting music events/exhibitions – for example Glastonbury.
* Pension.
To apply please send your CV to candidate@thegraduaterecruitment.co.uk quoting TGR3142
https://www.thegraduaterecruitment.co.uk/vacancy/external-sales-team-administrator-coordinator
#J-18808-Ljbffr