Data Business Analyst - ServiceNow (Contract) Tier 1 Investment Bank | Glasgow | Hybrid (3 days onsite) 12-month contract We're hiring a Data Business Analyst to join a global financial services organisation within a large Enterprise Technology function. The role focuses on data requirements, data architecture alignment and ServiceNow CMDB/AMDB, working across multiple technology teams in a complex environment. Key responsibilities: * Gather and track data and configuration requirements across IT functions * Work with data architects to define and validate technical solutions * Analyse data discrepancies and perform data lineage analysis * Act as a liaison between technical teams and business stakeholders * Produce and maintain data artefacts and documentation * Support delivery across multiple projects and programmes Key experience required: * Extensive experience as a Data Business Analyst * Strong SQL and relational database experience * Hands-on ServiceNow experience (CMDB / AMDB) * Data architecture and data lineage exposure * ITSM / ITIL and asset management knowledge * Strong stakeholder and communication skills If you're a Data BA with strong ServiceNow and data experience looking for a long-term contract in a global technology environment, this is a solid opportunity to explore. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates