We are seeking a driven and innovative Regional Operations Manager (RGN/Clinical experience) to join our dynamic Field Management Team. This full-time role offers the exciting opportunity to lead and support our clinics across Newcastle and North Wales. As part of our team, you will join a company that values a "Community First, Company Second" culture, ensuring an exceptional work environment where both patients and teammates thrive. We believe in fostering a welcoming and supportive atmosphere where our Core Values shine through, and we are committed to being the Employer of Choice.
Perks and Benefits:
When you join our team, you can expect a salary based on your experience, along with a company car to facilitate your extensive travel requirements. Benefit from our competitive Company Pension Scheme and enjoy 35 days’ paid leave per year, including bank holidays, to recharge and relax. Feel secure with Life Assurance coverage amounting to three times your annual salary. Additionally, you will gain access to a retail discount scheme membership and ANN UK Membership, all part of our commitment to your overall well-being and satisfaction. We also prioritise your professional growth with dedicated training and development opportunities, all within an exciting, collaborative, and driven multinational environment. Above all, you will be part of a team dedicated to providing exceptional care to our patients and support to each other.
What you will do:
- Provide strategic and tactical leadership to a team of Clinic Managers, helping them achieve both their professional and personal milestones.
- Cultivate a fulfilling work environment by offering strategic guidance and support to teammates within clinics.
- Drive financial and revenue growth while ensuring the highest standards of clinical outcomes are maintained.
- Foster collaborative relationships with external stakeholders such as NHS Trusts and the CQC.
- Analyse key metrics impacting service delivery to enhance performance and quality.
- Build strong relationships with internal stakeholders throughout the UK and International Head Office.
- Implement innovative processes to drive quality improvements for patients and colleagues.
- Ensure compliance with all relevant clinical, governance, and regulatory systems and policies.
- Embody our Core Values, including Service Excellence, Integrity, Teamwork, Continuous Improvement, Accountability, Fulfilment, and Fun.
To excel in this role, you will need:
- Must have Clinical experience
- Established leadership experience within a healthcare provider, with prior exposure to outpatient haemodialysis settings being particularly beneficial.
- Strong planning and management skills at both strategic and operational levels.
- Business acumen to understand and evaluate the financial impacts of decisions and actions.
- The ability to communicate engagingly and effectively with a diverse range of team members and patients.
- Analytical skills to perform root cause analysis, prepare action plans, and lead improvement initiatives.
- A lead-by-example approach to promote a value-driven culture that brings out the best in everyone.
- An entrepreneurial mindset and a pragmatic approach to problem-solving in a dynamic clinical environment.
- Advanced proficiency in MS Excel and intermediate proficiency in MS Word, Outlook, and PowerPoint.
Living and working in Newcastle or Wales offers a unique blend of urban vibrancy and stunning natural landscapes, making it a fantastic place to work and call home. With a rich cultural heritage and a friendly community feel, your new career adventure awaits in this captivating location!
Working with Sanctuary Personnel:
Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.