Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
Join our dynamic Claims Team and work at the heart of the Sport, Entertainment & Media sectors. We’re looking for an enthusiastic and motivated Claims Handler to join our specialist division based in Milton Keynes. This is an exciting opportunity to work across a diverse portfolio of claims involving sporting organisations, entertainment clients, and media professionals. The role will involve travel to our London offices to build relationships with our other claims and broking teams in this division.
What you'll do
1. Managing a varied caseload claims within the Sport, Entertainment & Media sectors.
2. Handling First Notification of Loss (FNOL) for a wide range of incidents across sport, entertainment and media clients.
3. Gathering all relevant information from insureds and third parties in a clear and professional manner and presentencing the claim to Insurers.
4. Supporting our clients through the claims journey, updating them on progress and assisting with any queries.
5. Providing exceptional customer service Working collaboratively within a close-knit, supportive claims team.
Who we're looking for
6. Claims handling experience (Property. Personal Accident and Liability experience preferred).
7. Strong communication skills and confidence engaging with a wide range of individuals.
8. The ability to make sound decisions, manage case files efficiently, and stay organised.
9. A positive, proactive attitude and willingness to learn sector‑specific nuances.
10. Attitude and willingness to learn sector‑specific nuances.
11. An interest in sport, entertainment or media is a bonus.
If you’re looking for a role that’s varied, fast‑paced, and genuinely interesting — we’d love to hear from you.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
12. Our successes have all come from someone brave enough to try something new
13. We support each other in the small everyday moments and the bigger challenges
14. We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent