A&E Receptionist - Band 2
37.5 hours per week - Permanent
We are currently looking for an enthusiastic individual to join our A&E reception team. Applicants should be excellent communicators with good telephone skills, able to deal with the general public daily, and have a positive approach to customer care.
The role involves providing reception support to the clinical team within the A&E Department. Applicants must have good IT skills, work well independently and as part of a team. Flexibility is essential as the service operates 24/7, requiring shifts that include days, evenings, and nights.
As an A&E Receptionist, you will be the first point of contact for patients and healthcare professionals, ensuring they receive excellent customer service whether in person or via telephone. You will handle a range of enquiries professionally and courteously, providing clerical support to the A&E Department teams. You will work within the hospital, often unsupervised, to ensure the smooth operation of reception services across all desks within A&E and Same Day Emergency Care.
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop, providing a range of hospital and community services for adults and children.
Our vision is to improve health outcomes and influence wider determinants of health through collaboration with our health & care partners.
We value:
* Compassion
* Accountability
* Respect
* Excellence
We aim to make our workforce truly representative of our community and encourage applications from all backgrounds, especially from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discounts, bicycle loan scheme, salary sacrifice car scheme, and support services for stress, bereavement, relationships, and finances.
For further details or informal visits, contact:
Name: Joanne Goodwin
Job title: Supervisor
Email: Joanne.Goodwin@tgh.nhs.uk
Telephone: 0161 922 5065
Available hours: 8am - 4pm, Monday to Friday
Additional Contact: Vicki Bowker, Assistant Directorate Manager, 07500 915176
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