Job Description
CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000
We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement.
The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.
The skills and experience we are looking for:
* Hands-on experience using Salesforce as the core product platform (essential)
* Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
* Experience in internal business operations and process improvement
* Proven background in product delivery - from discovery to release
* Familiarity with Agile ways of working and product backlog management
* Strong communication skills, both written and oral.
Working pattern: Hybrid - 1 day per week in the Cardiff office (or 2 days every fortnight).
Alongside the salary, the benefits include:
* 10% employer pension contribution
* 25 Days annual leave, plus public holidays
* Life assurance 4x annual salary
* Flexi-time
* Health and wellness schemes
* Cash back opportunities available from a wide range of retailers
* Employee Assistance Programme
* Free on-site car parking
* Paid volunteering leave
* Excellent continuous professional development
* Flexible benefits allowance at 1.5% of your annual salary
You'll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to for more information.
CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000
RSG Plc is acting as an Employment Agency in relation to this vacancy.