Trainee Application Support
Wiltshire | £23,000-£26,000
Are you looking to get into your first technical role? A growing and well-established business is looking for a Trainee Software Support Analyst to join their team. You dont need loads of experience, just the right attitude, strong communication skills, and a genuine interest in technology. Full training is provided.
This is a hands‑on role where youll quickly gain real exposure, build technical knowledge, and develop into a fully‑fledged support professional.
What Youll Be Doing
* Supporting users with system access, setup, and day‑to‑day queries
* Assisting with onboarding new customers onto internal platforms
* Troubleshooting issues and working to find practical solutions
* Supporting system configuration and basic technical tasks
* Monitoring usage and working with internal teams where needed
* Gaining exposure to different systems, tools, and user environments
* Occasional site visits to support customers face‑to‑face
You’ll also get involved in general team support and admin, giving you a well‑rounded understanding of how the business operates.
What Were Looking For
* Strong communication skills and confidence speaking to people
* A genuine interest in IT / software / tech
* Organised, proactive, and willing to learn
* Able to multitask and work in a fast‑paced environment
* Good attention to detail
* Basic Microsoft Office skills
Any experience in customer service, admin, or support is a bonus, but not essential.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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