Digital Designer (Loyalty) - Maternity Cover
London, UK
Job Description
Posted Thursday 26 February 2026 at 01:00 | Expires Tuesday 3 March 2026 at 00:59
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role: This is a maternity cover role for up to 12 months.
TheLoyalty Digital Designer willbe responsible forworking on our loyalty programme assets from concept stage through to the delivery of online launches.You’llbe part of the creative design teamcoming up with innovative design & content ideas that can work across all channels and supporting the Creative Design Manager on future campaigns and creative concepts.
WHATS IN IT FOR YOU:
* 40% staff discount plus friends & family discounts throughout the year
* Access to our reward platform for external discount and offers
* Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
* All employees are covered by our life assurance policy from day one
* Unlock extra leave with our buy more holiday scheme.
* Celebrate YOU! Enjoy an extra paid day off on your birthday each year
* Enhanced maternity, paternity and adoption leave, and shared parental leave. (Eligible after 2 years of service).
* Spread the cost of your commute with interest-free season ticket loans
* Do your bit for the environment and save money with our Cycle2Work scheme
* We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
What you’ll be doing:
* You’llbe working closely with the Creative Design team on both future concepts and toolkits and theday to dayprojects such as Email, website design, organic and paid social design.
* You willbe responsible for talking through your designs with the teamin order tohelp develop your ideas and making sure they are suitable for all channels.
* You’llbe confident to present all finalised design routes to senior management.
* We need a confident individual whohas a strong eye for detail and innovation and that can suggestnew ideasfor layouts, animations, web functionality,typographyand overall graphic design.
* This role calls for strong creativity paired with a systems-thinking mindset, enabling faster, more effective ways of working.
* It involves creating flexible templates and guidelines that support creative expression without compromising speed or workflow efficiency, helping to future-proof time and effort.
* You’llhave experience inUX and e-commdesignand becomfortablewithdeliveringcampaigns across all digital channelsin order tomeet all your launch deadlines.
* You’ll use existing design systems and collaborate with product designers to deliver cohesive end-to-end experiences, from email creatives to CMS-ready web assets.
* Balance creative freedom with Loyalty brand guidelines, applying a pragmatic approach to digital design grounded in usability and accessibility principles.
* This role connects cross-channel experiences, ensuring consistency across retail, email, web, and app—where clear communication and collaboration are key.
* Youmust show initiative whenworking cross-departmentallyto helpmanageyourprojects effectively and efficiently – even when under pressure.
* You must have anundoubted technical abilityin Adobe Suite and Figmaandhavea true passion for all things creativein order togenerate compelling designs which are both visually beautiful and retail minded.
Who you are:
Minimum level of education or qualifications
* 3 years Digital Design industry experience, preferably within fashion/ loyalty projects.
Essential skills/knowledge
* Figma, Adobe Photoshop, Illustrator & InDesign.
Desirable Skills/knowledge
* After Effects
Behavioural Skills:
* Creating designs for an omnichannel campaign.
* Great organisational skills.
* Proventrack recordor experience of the key stages of the design process from creative concept, asset creation through to communicating to the developers on the build and publishing.
* Good Communication and confident to show initiative.
* Good time management and can work with pace. Ability to manage multiple complex projects under tight deadlines.
* Clear understanding of seasonal brand hand writing, tone of voice and style guide and applying it to all seasonal artworks.
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess.
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