Responsible for the meticulous planning, delivery and management of high level VIP hospitality, ensuring always that we deliver the Absolute Taste food vision for all aspects of the event.
Working with Absolute Taste and Cadillac F1 Team to deliver exceptional catering and hospitality in a busy, demanding environment
Superb front of house presence, high standards of service and attention to detail with ability to demonstrate experience within a luxury hospitality environment
Excellent client relationship building and management
Calm and decisive in challenging, stressful situations
Organised, punctual, motivational, and with varied communication skills (formal, informal, international)
Strong organizational skills to support Project Lead and Trackside Hospitality Manager
Assist with planning and delivery of temporary staff induction and training alongside Trackside Hospitality Manager
On Event Responsibilities Live event management including set up of hospitality areas including equipment and décor and coordination with suppliers and logistics
Ensuring hospitality areas are ready and presented to the highest standards and at the required times
Proactively engage with all guests, team members, media ensuring they receive top-tier service and attention
Manage realtionships with high profile guests, sponsors and key stakeholders
Respond to and resolve any service related issues or guest complaints efficiently and professionally
Working with the Trackside Manager to coordinate delivery of a seamless hospitslity service and deputizing for them in this regard where necessary
Communicate efficiently wit
Monitor cleanliness and hygiene in all hospitality areas, coordinating with staff to maintain high standards
Assist in the management of all Font of House hospitality staff ensuring they understand their roles, monitoring performance during events and providing feedback, guidance and support as needed
Lead briefings to communicate event details, guest expectations, and service standards
Safe and speedy set up and pack down of all event areas (including BoH) and equipment
Post Event Responsibilities Prepare post-event reports, summarising the events success, challenges, and areas for improvement
Ensure all lessons learned are documented and carried forward to the next event
Attend post-event debriefs with the client as required
Required Experience and Characteristics Event or restaurant experience, ideally with international focus and in a high-end environment
Strong leadership and team mamagement skills
Excellent customer service and interpersonal skills with a can-do positive attitude and willingness to make memorable guest experiences
The ability to communicate at a variety of levels including the management of fellow team members, the client and the contractor base
The role requires travel and work abroad for approximately 25 weeks of the year, in line with the F1 calendar
Adhere to standards of behavior and conduct expected by Cadillac F1 Team and Absolute Taste
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