We are pleased to be working alongside our esteemed client in Kettering, who have an exciting opportunityfor a Sales Administrator to join their busy Certification Team, who assess and certifies items of Personal Protective Equipment (PPE) to European and UK market requirements.
About the role
As a member of the Certification Team, you will be working alongside a fantastic team of colleagues who operate from offices in the UK, Ireland and China.
Responsibilities
* Respond accurately and professionally to customer enquiries within agreed timeframes
* Coordinate customer projects, maintaining visibility of inbound, ongoing and outbound work
* Provision of routine project progress updates to both customers and the operations manager
* Fulfilment of general administrative duties associated with the creation and booking-in of customer projects and product samples
* Contact the in-house and 3rd party subcontractors for sample testing
* Review the test reports and give suggestions to the Decision Maker
* Work to acquire a technical understanding of customers products and range of PPE services
* Develop good working relationships with both colleagues and customers
* Maintain contact with the customer base via telephone, email, on-site meetings and video call
* Maintain accurate data on the company CRM system
* Contribute to other sales and marketing activities, as required
About you
* Highly organised, self motivated and a confident self-starter
* Inquisitive and a natural problem solver
* Ability to prioritise work and multitask across several initiatives
* Strong interpersonal skills and able to build rapport with both customers and colleagues at all levels
* Excellent written and verbal communication skills
* Highly competent in the use of Microsoft Office products, including MS Word and Excel
* Desirable is a background in PPE/Product Certification and/or familiarity with PPE product standards but this is not essential as training can be given
Benefits Include
Staff benefits include 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.
Closing date for receipt of applications is 4th June 2025
Interviews will be held on site on 19th June 2025 face to face in Kettering
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