Finance & Operations Manager - Mandarin speaker
Salary: up to £60,000 + 25 days annual leave
Key link between our UK office and our partners in China.
The Role
We are seeking a hands-on and highly organised Finance & Operations Manager to take ownership of the finance function while overseeing HR administration, sales support, and day-to-day office management.
1. Language Skills: Professional-level fluency in Mandarin (written and spoken) is essential for this role to facilitate communication with our international partners.
This is a broad, varied position suited to someone who enjoys working at the centre of the business, improving processes, and supporting commercial teams in a growing SME environment. You will act as the operational backbone of the office, ensuring finance, people, and administrative processes run smoothly.
Key Responsibilities
Finance
2. Manage day-to-day finance operations and maintain strong financial controls
3. Oversee accounts payable and receivable
4. Produce monthly management accounts and financial reporting
5. Manage cash flow, forecasting, and budgeting
6. Maintain accurate and compliant financial records
7. Liaise with external accountants and advisors
HR & People Administration
8. Coordinate onboarding, offboarding, and employee records
9. Support payroll and benefits administration
10. Maintain HR documentation and compliance
11. Act as first point of contact for HR-related queries
12. Assist with development of HR processes and policies
Sales & Commercial Support
13. Support the sales team with quotes, proposals, and order processing
14. Maintain CRM and sales data accuracy
15. Produce sales and performance reporting
16. Coordinate with logistics/operations to support delivery
17. Identify opportunities to improve sales administration processes
Office Management & Operations
18. Fluent in Mandarin
Skills & Experience
19. Proven experience in a Finance Manager, Finance & Operations, or similar broad role
20. Strong hands-on finance capability
21. Experience supporting HR and/or sales administration
22. Highly organised with strong attention to detail
23. Advanced Excel and Microsoft Office skills
24. Confident communicator able to work across all levels
25. Comfortable working in a fast-paced SME environment
26. Able to manage multiple priorities effectively
27. High level of discretion with confidential information
Desirable
28. SME or owner-managed business experience
29. Experience improving finance or operational processes
30. Familiarity with CRM and accounting systems
31. Exposure to HR/payroll processes
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.