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Knowledge officer/manager

Bristol (City of Bristol)
RGH-Global Limited
Manager
Posted: 8h ago
Offer description

Location: Bath, Bristol, or Swindon (Hybrid Working)

Hours: Full-time (35 hours/week)

Salary: Up to £45,000 dependant on experience

Our client is a Top 200 Law Firm searching for a strategically minded Knowledge Manager or Knowledge Officer to join their Risk & Compliance function. This is a hybrid position with flexibility to be based in Bath, Bristol, or Swindon, offering the chance to influence how legal knowledge is accessed and shared across the business.


Key Responsibilities

* Develop and lead the firm's knowledge and legal information strategy, including managing internal precedents and practice resources.

* Administer the firms intranet content related to legal knowledge, ensuring its up to date and accessible to internal users.

* Oversee the information resources budget, including supplier negotiations, usage tracking, and stakeholder engagement across legal and operational teams.

* Provide legal research support for solicitors and fee earners, and foster a culture of knowledge sharing across departments.

* Spearhead a project to standardise and centralise precedent management, enhancing internal workflows and document access.

* Handle online legal resource platforms, including usage training, licensing arrangements, and user support.

* Deliver training for new joiners and existing legal staff on digital research tools and internal knowledge systems.

* Maintain a small number of hard-copy legal resources, ensuring cost-effective and purposeful print use.


What You'll Bring

* Previous experience in a legal information/knowledge role, ideally within a professional services or law firm setting.

* Budget management experience and familiarity with supplier negotiation in the context of legal research tools.

* Qualification in Information Science or Librarianship (e.g. CILIP-accredited degree or equivalent).

* Strong digital literacy, including working knowledge of legal tech platforms and internal knowledge systems.

* Ability to think strategically, lead projects independently, and act as a proactive problem solver.

* Excellent communication skills and a collaborative approach to working with stakeholders at all levels.

* A detail-oriented mindset with strong planning and organisational skills.

* Familiarity with case or practice management systems and an interest in emerging AI-powered tools in legal services.


Working Environment

* Hybrid working with flexibility to be based from our Bath, Bristol, or Swindon offices.

* Occasional travel to other office locations may be required.

* Open to full-time or part-time working arrangements.

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