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About the role
Availability Window
1. Days: Mon, Tue, Wed, Fri, Sat
2. Time: 14:00 - 22:15
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), we have opportunities for that too. We will schedule your hours within the availability windows listed, with 3 weeks’ notice of your shifts. We are flexible if your availability closely matches but does not exactly fit these times.
Click here to read more.
Customer Service & Responsibilities
* Serve customers with passion and pride, providing great natural service.
* Be knowledgeable about store products and services.
* Assist in various store areas: service, picking, replenishment.
* Follow training to work safely and effectively.
* Make customer-focused decisions, meet store routines.
* Participate in seasonal, community, and charity events.
* Understand store performance, contribute to service, sales, waste reduction, and profit.
* Handle products carefully to maintain quality.
* Live our values, make everyone feel welcome, adhere to policies.
* Assist with deliveries as needed.
What You Need
* Passion for delivering excellent service with a friendly attitude.
* Ability to build rapport and ensure a positive shopping experience.
* Initiative to make customer-centered decisions.
* Teamwork and open communication skills.
* Reliability, punctuality, good presentation, and professionalism.
Benefits
* Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
* Request flexible working from day one.
* Discounts: 10% off, 15% on pay weekends, saving up to £2,000 annually with Colleague Clubcard.
* Free wellbeing resources, life cover (5x salary), pension with up to 7.5% matching.
* Flexible benefits: discounts, shares, cycle schemes.
* Uniform provided, inclusive policies.
* Access to colleague networks and more benefits detailed on our website.
About Us
Our vision is to become every customer's favourite shopping way. We are committed to serving customers, communities, and the planet responsibly. Diversity, equity, and inclusion are core to our culture. We support flexible working and are proud to be a Disability Confident Leader.
Please note: Candidates must be over 18 for certain roles involving early morning, late evening, or specific store areas. High-volume applications may close early. Feedback is provided only to interviewed candidates. For more info, visit our website.
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