Office Administrator – Customer Service & Sales Support Location: North York (transport essential) Salary: £27,000 per annum Hours: Monday to Friday, 9:00 AM – 5:00 PM Job Type: Full-time, Permanent Are you a proactive and organised administrator with a passion for customer service and sales support? Do you thrive in a fast-paced, owner-managed business where every day brings variety? This is a fantastic opportunity to join a well-established company based just outside York, supporting a busy Director and playing a key role in a dynamic team. Key Responsibilities * Act as the first point of contact for customer enquiries, managing bookings and providing accurate information. * Support sales activity by sending weekly marketing campaigns and maintaining client records. * Build and maintain strong client relationships by resolving queries and ensuring satisfaction. * Carry out general administrative duties using internal systems to streamline operations and support the wider team. What We’re Looking For * Previous experience in office or sales administration. * Strong proficiency in Microsoft Office (Word, Outlook, Excel). * Confident telephone manner and excellent diary management skills. * Ability to stay organised and work efficiently in a fast-moving environment. * Friendly, adaptable team player with a mature and professional approach. What You’ll Receive * Competitive salary of £27,000 * Standard working hours: Monday to Friday, 9:00 AM – 5:00 PM * Free on-site parking * Beautiful countryside location * Supportive and professional working environment * Pension and additional benefits This is a permanent role offering variety, responsibility, and the chance to grow within a thriving business. If you’re ready to bring energy, organisation, and customer focus to a role that truly matters, we’d love to hear from you