Job Description
Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.
Customer selling and relationship management:
* Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
* Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
* Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
* Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
* Identifies & develops disease state experts building advocacy aligned to territory plan.
Continuously strive to gain market intelligence:
* Organise and manage stakeholder meetings
* Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
* Strong communication skills, ability to flex style based on customer insights
Clinical and Market Knowledge Development:
* Deep understanding of the product and its place within the local NHS healthcare economy
* Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
* Shares best practice to enhance our business success
* Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
* Demonstrates in depth disease, product, market and competitive intelligence expertise
* Has a deep understanding of the multi-stakeholder environment
Territory Management:
* Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
* Collaborates closely with medical colleagues to support customer needs and implement regional/national programs
* Develops a business plan for own territory in line with brand strategy
* Effectively targets and tracks resources to maximise sales opportunities.
* Adheres to industry and AbbVie compliance requirements.
Qualifications
* Must have proven Pharmaceutical sales success
* Excellent customer relationship skills to build, develop and maintain internal and external partnerships
* Solutions focused, positive attitude is a must
* Strategic mindset, data analytics proficiency
* Excellent team player
* Experience within Immunology and/or specialty secondary care would be advantageous, but not essential
Behaviours:
* Possessexcellent customer engagement skills to build, develop, and maintain internal and external partnerships. Capable of engaging both remotely and in-person.
* A solution-focused approach, resilience, and a positive attitude.
* Curiosity and self-awareness are essential.
* A passion for experimentation to identify new opportunities for growth and improvement.
* Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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