Customer Strategy and Enterprise Architect
£90-100K + car allowance + performance bonus
London Flexible | Hybrid working with frequent travel to Banbury required
This is not a role for maintaining architecture. It's a role for defining it.
BFS is entering a new phase of transformation and we're looking for you to set the strategic blueprint that guides how the business evolves.
Growth only works if the business can scale and this role exists to make sure it does.
You'll take a strategic view of how BFS operates today and design how it needs to evolve to support scalable, customer-centric growth. From customer journeys to operating models, you'll define the blueprint that enables the next phase of the business.
This is architecture with teeth.
The role
BFS is entering Transformation 5.0. A major, business-wide shift in how we serve customers, scale operations and deliver value.
To do that well, we need a clear, joined-up view of:
* Who our customers are
* How they experience BFS today
* How those journeys should work in the future
* And what needs to change across people, process, technology and operating model to get there
This role exists to own that thinking and turn it into something real. You won't be stepping into a fully formed enterprise architecture f...