This role at Places For People, sits within our award-winning brand, Caterplus, one of the UK's leading catering services specialising in the care sector. Making a difference to local people, we pride ourselves on crafting superb environments for the over 55 community. By contributing to our customer's social life & fostering friendships, our quality & locally sourced food is matched only by the warmth of our customer service.
As a Support Manager in a care home, you'll help lead front-of-house and care support operationsensuring a warm, professional environment for residents, families, and staff while upholding high standards of service, safety, and compliance.
What you'll be doing:
Supporting and coaching care assistants and front-of-house staff
Ensuring consistent delivery of high-quality, person-centred care services
Assisting with rota planning, shift coordination, and workload prioritisation
Welcoming and supporting residents, families, and visitors
Managing day-to-day communication, including handling the duty phone
Supporting with opening/closing procedures and ensuring the environment is safe and welcoming
Monitoring care supplies and equipment needs, raising issues proactively
Ensuring rooms and communal areas are prepared and maintained to high standards
Checking daily care routines and documentation for accuracy and completion
Maintaining compliance with policies, procedures, and care regulations
Assisting in the smooth running of inspections and large-scale events
Delivering a compassionate, respectful presence during high-pressure situations
Working Pattern: 2 days out of 7 / 8 hours per week / 4 hour shifts
What can you bring? Calm, caring, and professional presence in a busy care environment
Excellent communication and interpersonal skills with residents and families
Experience leading or supporting care teams with empathy and focus
Confidence in managing day-to-day operations and resolving issues
High attention to detail and commitment to upholding care standards
Ability to respond quickly and supportively to changes and emergencies
Passion for delivering respectful, person-centred care every day
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
Workplaces & Office Space
Sporting Venues & Stadium
Attraction & Heritage Sites
Public Sector & Defence
Health, Care & Hospitals
Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
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