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Our client, a leading security and facility services company, is currently seeking to recruit Product Support Engineers to join their team in Belfast.
Salary and Working Hours:
* Day shift: £29,724 (Monday - Friday, 07:30 - 16:30)
* Night shift: £41,600 (Monday - Thursday, 15:00 - 02:00)
The roles are temporary ongoing.
The role:
* Provide system programming and commissioning services across Access Control, CCTV, Intruder Alarm, Intercom, and Body Worn Camera systems, in line with pre-planned rollout plans.
* Offer 'go live' support to installation and commissioning teams, including acceptance testing to ensure systems are operational and compliant.
* Provide technical reference services to project engineers on third-party systems.
* Test remotely viewable CCTV systems to ensure they meet performance parameters according to BS8418.
* Stay updated with various third-party technology products through self-learning and training.
* Produce clear and well-written technical documentation.
* Maintain accurate records of technical issues in the fault recording system.
Criteria:
* Experience with Access Control, Intruder Alarms, and/or CCTV systems at an engineering level.
* Experience with remote diagnostics via phone or remote access.
* Good PC skills.
* Understanding of electrical/electronics principles.
* Ability to communicate technical information clearly.
* Ability to work independently and in a team.
* Strong organizational and time management skills.
* Ability to produce structured reports and instructions.
Main products/applications:
* Milestone
* Galaxy
* Symmetry Access Control
* DualCom Pro/Emizon
* Allied Telesis Network Switches
Must haves:
* Ability to pass BS7858 screening.
* Enhanced DBS clearance.
* Additional screening may be required for some government sites.
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