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Customer Team Member (18+) SPAR Machynlleth
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Machynlleth, you will support the store management team and create a positive customer experience. Your role includes maximising sales and profit by completing assigned tasks to improve the store, ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
* Greet customers warmly and courteously.
* Assist customers with inquiries and help find products.
* Process transactions accurately and efficiently at the tills.
* Upsell products and promote multi-buy offers to boost sales.
Store Operations:
* Manage stock, check deliveries, and maintain shelves.
* Ensure the sales floor is clean, organised, and stock is rotated for freshness.
* Complete tasks like date checking, stock and gap checking, price updates, and promotional displays.
* Follow all company policies and procedures.
Key Skills/Knowledge:
* Experience in a similar role or industry is preferred.
* Follow instructions carefully with attention to detail.
* Understand legislative responsibilities in retail.
* Contribute ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is a plus.
* Enthusiastic, team-oriented, and able to work independently.
* Cash handling experience is beneficial but not essential.
What’s in it for you?
* Benefits include holiday, maternity, and paternity leave and pay.
* Develop skills in a supportive, diverse environment.
* Gain experience in a busy convenience store.
* Enjoy staff discounts (excluding alcohol and cigarettes).
* Opportunities for internal promotion.
* Free tea and coffee.
* Early access to pay through ‘EarlyPay’.
* Access payslips and rotas online.
* Wellbeing support including counselling and legal advice.
* Company pension scheme.
* Life insurance coverage.
* Cycle to work scheme.
* Long service awards.
We are a growing retail, wholesale, and foodservice business committed to delivering excellent customer experiences. We operate 246 SPAR stores with over 5,000 employees and a turnover of £1.3 billion.
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