Company Overview
"Welcome to Temploy Connection Limited, a bespoke recruitment agency based in Manvers. We specialize in sourcing the best talent across various industries, providing a friendly and personalized service tailored to the needs of both clients and candidates."
Summary
"We are seeking a Transport & Customer Service Coordinator to join our dynamic team. In this role, you will act as a communication bridge between the transport company & and the customer.
You will be responsible for arranging & booking deliveries with the haulage company, booking in deliveries & communicating with customers and key on site contacts.
Responsibilities
* Excellent customer service skills is as must. You are the first point of contact for customer calls & emails
* Keep customers updated about their shipment, service updates and any potential issues
* Computer literate. Ability to update excel spreadsheets & print off customer delivery notes.
* Develop & maintain relationships with key customers
* Coordinate and communicate with the factory manager regarding delivery items
* Act as a liaison between clients and candidates, ensuring effective communication at all times
* Take phone call enquiries from customers regarding delivery queries.
* Provide regular updates, quotation of deliveries and proof of delivery.
* Knowledge of vehicle weight and capacity is essential
* Knowledge of the areas to route multiple deliveries efficiently.
* Qualifications
* Proven experience in customer service or related field.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Strong communication skills, both verbal and written.
* Excellent organizational skills with attention to detail.
* Ability to work collaboratively within a team environment.
* Fork lift truck licence is beneficial
* Call-To-Action
"If you are passionate about delivering outstanding customer service and want to be part of a dedicated team, we invite you to apply today Let's connect the best talent with amazing opportunities together"
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Benefits:
* Company pension
* On-site parking
Work Location: In person