Post Title: Ticketing & Box Office Supervisor
Site Location: Fairfield Halls - Croydon
Salary: £32,760 per annum
Hours: 40 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for a Ticketing & Box Office Supervisor to join our team at Fairfield Halls in Croydon. Fairfield Halls is South London’s iconic arts, events, and conference venue which hosts a year-round diverse programme of events including concerts, cultural events, classical performances, music, dance, comedy, theatre productions, community events, conferences and exhibitions, meetings and banquets.
For further information about Fairfield Halls, please visit: fairfield.co.uk/about
You will be instrumental in maintaining the smooth functioning of our ticketing and box office service, delivering exceptional customer service, whilst maximising revenue opportunities.
We offer:
· Onsite parking
· Training and development opportunities
· Access to corporate gym membership
· Health cash plan
· Company pension matched up to 6% contributions
· Colleague discount on food and drink
· Colleague recognition
· Birthday / Celebratory day off
· Loyalty Rewards
You will:
· Lead our Ticketing and Box Office team on a day-to-day basis.
· Be responsible for banking, cash handling, and reporting.
· Ensure marketing prints for all events are logged and displayed correctly.
· Work closely with our Duty Managers to ensure key communication is shared.
· Undertake the role of Duty manager for the venue on selected event nights.
To be successful you will need:
· Previous experience of management within a ticketing environment
· To be a good team player with strong leadership skills
· Experience of working in a fast-paced customer service environment
· Fantastic customer services skills
· Be a Personal Licence holder or have the ability to obtain one
Please click here to view the job description.
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London.
BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.
With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.
BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.
We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
For more visit bhlive.org.uk.
Get social with us: LinkedIn, X - @BHLIVE_UK | Facebook @SocialEnterpriseBHLive
To apply:
All applications are to be made via the BH Live Careers site.
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
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