Pensions & payroll officer

Pensions & Payroll Officer -Polkadotfrog are delighted to be partnering with a leading education organisation in the search for a Pensions & Payroll Officer. This is a fantastic opportunity for an experienced pensions and payroll professional who enjoys working in a fast‑paced environment and takes pride in delivering accurate, compliant, and employee‑focused support. Working in Ipswich or Bury St Edmunds with hybrid working available for 2‑3 days per week.

Working closely with HR colleagues, payroll providers and pension schemes, you will play a key role in maintaining accurate employee records, processing payroll‑related changes and ensuring pension information is administered correctly and on time.

Key Responsibilities

• Administer pension processes across the organisation, with a particular focus on Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS).
• Process payroll‑related employee lifecycle changes, including:
• Starters and leavers, Contractual changes, Salary amendments
• Maternity, paternity and other family leave
• Absence‑related payroll adjustments
• Pension enrolment and pension changes
• Liaise with payroll providers, pension administrators and internal stakeholders to ensure information is processed accurately and within deadlines.
• Support data audits and reporting activities to ensure high levels of data integrity.

Essential Experience and Skills

• Previous payroll experience, ideally within: Academy trusts, Schools, Colleges or Further education settings
• Experience processing payroll changes relating to: Starters and leavers, Contractual variations, Salary changes, Family leave
• Pension enrolment and pension administration
• Strong working knowledge of TPS and LGPS.
• Experience using iTrent HR and Payroll highly desirable

What We're Looking For

This role is ideal for someone who is genuinely passionate about pensions administration and understands the importance of accuracy, compliance and employee service. You will be confident handling complex pension queries, maintaining accurate records and ensuring that pension and payroll changes are processed correctly and on time.

If you are a proactive and detail‑focused professional looking to make a meaningful contribution within a values‑driven education organisation, we would love to hear from you.