Key responsibilities
Operations
* Act as first point of contact for the booking of fee paid judiciary
* Process bookings for fee paid judiciary.
* Update court sitting patterns & itineraries with agreed changes & circulate as necessary.
* Ensure all records & databases are maintained promptly & 100% accurate
* Assist in the production of sitting plans and resource schedules for efficient service delivery
* Accurately input, update and maintain relevant resource planning systems and records as required.
* Assist in the preparation of reports as required.
* Support and assist in all aspects of planning activities
* Able to work in a fast paced environment and adapt to changing demands.
Administration
* Deal with incoming correspondence and queries.
* Undertake additional support and administrative related assignments as directed.
* Provide administrative support for:
o Training
o Ticketing
o Maintaining databases & spreadsheets
o Running reports & queries
Drafting
* Draft correspondence as required.
Processing casework
* Assist with the daily management of objectives to ensure targets and deadlines are met.
Checking and verifying
* Ensure compliance and administration documentation meet quality standards.
Collecting and assembling information
* Collect and process data, for the team to present management reports.
Undertaking calculations
* Effectively communicate via telephony, email and in person with a range of internal and external stakeholders including court and tribunal staff, Judiciary, court and tribunal end users on all resource issues to highlight potential challenges.
* Assist the Presiding and/or Family Liaison Judges or their representatives as directed.
Accountability
* Reporting to the Judicial Liaison Officer.
Other duties
* The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Location
This role can be based anywhere within the North East region. When applying please select sites you are willing to work from. We will do our best to accommodate the site you have chosen, but if that site is at capacity we will find a local site within commutable travel to your home address.
Occasional travel to York House, Leeds, LS1 2ED will be required. Full training will be based here.
Employment terms
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 32.5 hours per week (Monday to Friday).
Requests for virtual interviews and alternate dates will only be considered in exceptional circumstances or as part of a reasonable adjustment.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. [1] You can read more about Skilled Worker visas and the eligibility criteria here.
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