Job Description
Stores / Stock Control Assistant
A global business involved in the sale and distribution of specialist coatings, has a need for a motivated individual to join their team, in their modern facility in Bicester.
The main administration centre for the UK and Irish business is in Bicester, with a team of people responsible for warehouse, logistics and sales administration functions.
Duties & Responsibilities
* Ensure customer orders are manufactured, picked, and dispatched efficiently.
* Support production, warehousing, and distribution functions to help maximise service levels and operational efficiency.
* Uphold the highest standards of quality in customer order production and delivery.
* Provide professional and courteous assistance to retail customers with their sales orders.
* Handle commercial and technical queries effectively to address customer needs and questions
* Address order queries effectively by collaborating with team leaders and customer service
* Coordinate with carriers for shipment efficiency (arrival times, consignment volumes, loading/unloading).
* Assist in managing stocks of pallets, scheduling waste removal, and ensuring smooth logistics.
Retail Customer Support
1. Deliver exceptional in-store service to uphold the company's reputation for quality.