Retail Cover Supervisor (Zero Hours) - Harrogate
Application Deadline: 30 November 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Harrogate
Reporting To: Shop Manager
Compensation: GBP 13.69 / hour
Description
Contract: Zero Hours
Salary: GBP 13.69 p/hour
Location: Beulah Street,Harrogate
Closing date: Sunday 30th November 2025
In 2024, we opened the doors to a new shop in the centre of Harrogate to continue our mission of supporting animals in need, as well as driving forward sustainability by promoting buying items second hand.
As a charity, we are incredibly lucky to receive kind and unique donations from our supporters and the funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
More about the role
As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly.
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop's needs. We are committed to paying the National Living Wage, which is currently GBP 12.21 per hour. For this role, the total hourly rate is GBP 13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you
About you
You'll bring previous retail experience, including some time spent supervising or managing and you'll be confident working with all sorts of customers. Flexibility is important as shifts vary so you'll be happy to jump in when needed. You'll also be organised, practical and ready to get stuck into whatever the day brings.
Support and motivate our wonderful volunteers
Help customers feel right at home (dogs too)
Keep the shop floor looking its best
Make sure donations are processed, priced, and ready to sell
Bring energy, organisation and a sense of humour to the shift
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Pension scheme with enhanced employer contribution
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.