Sheffield Children’s NHS Foundation Trust
Enhanced Support Officer
The closing date is 18 June 2025
We are delighted to offer exciting opportunities to join our Security Team at Sheffield Children's Hospital. We have one Day Post and one Night Post available, each consisting of two 12-hour shifts per week, on a rota basis.
You will help maintain a safe and secure environment for patients, visitors, and staff. Working across different areas of the hospital, you will provide support to nursing teams, respond to security incidents, and contribute to the wellbeing of vulnerable patients.
About You: You'll be a calm, flexible, and team-oriented person with strong communication skills. You'll be comfortable interacting with children, families, and staff in a compassionate and respectful manner--even during challenging situations. Experience in customer service or a security-related environment is desirable.
GCSEs (or equivalent) including English and Maths
Experience working in a customer-facing environment
Ability to work within a team and follow direction
Main duties of the job
Reporting into the Deputy Director of Hotel Services, your responsibilities will include:
Maintain a visible security presence through regular patrols
Respond to incidents of violence or aggression, including safe restraint and removal if necessary
Support staff and patients with physical and mental health needs on wards
Monitor and report security issues through CCTV and incident logs
Support emergency situations and communicate with police and hospital staff
Perform duties such as litter removal, laundry and food delivery, and waste handling
Join us in making a real difference in a unique healthcare environment where safety and compassion go hand in hand.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
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Person Specification
Qualifications
* GCSE's or equivalent including English and Maths
* Recognised security qualification, SIA licence holder
Experience
* Experience of working within a customer service environment
* Previous hospital security experience
Skills
* Ability to effectively communicate and interact with others (both verbally and written)
* Ability to work as part of a team
* Ability to follow instruction and direction
* Knowledge, familiarity with Data Protection Act
Personal Attributes
* To have a flexible approach to work
* The ability to work on own initiative
* Team member approach with a helpful attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children's NHS Foundation Trust
£24,937 to £26,598 a yearper annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
425-25-7249855
Job locations
Sheffield Children's NHS Foundation Trust
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