AG Hotels is looking for an experienced Host/Hostess-F&B for our Best Western Plus Pinewood, Manchester Airport- Wilmslow Hotel someone who is passionate about customer service and has a positive and people - pleasing mindset.
Key Responsibilities
* To host breakfast/ dinner and evening socials, making sure guests are greeted with a warm smile
* Maintain a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly
* Set up of all front of house food areas prior to service periods, ensuring all areas are clean, presentable and accessible for the guests
* Serve food to the customers ensuring a fast and courteous guest service
* Ensuring all health and hygiene standards are followed
* Clean tables, complete closing duties and re-stock tableware and other supplies
* Ensure any anticipated issues are communicated promptly to the Duty Manager/ Head Chef
* Collect feedback from the guests and ensure any requests/issues are managed accordingly
* Uphold company grooming standards and F&B service etiquette.
Skills:
* Ability to work independently
* Pleasant personality with excellent guest service orientation.
* A successful background working in hospitality/food and beverage environment
* Attention to detail
* Excellent organisational skills and ability to work under pressure
* Excellent communication and interpersonal skills
* Flexibility to work early morning and late evening shifts, weekends, and holidays.
The candidate should be fully flexible to work on weekends and bank holidays.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 20 – 24 per week
Benefits:
* Discounted or free food
* Employee discount
Ability to commute/relocate:
* Wilmslow, SK9 3LF: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you flexible to work early morning and late evening shifts?
* How many years of experience do you have in similar role?
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person