At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.
We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy.
While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.
We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…
A bit about the role
The Brand & Marketing Team Coordinator (Marketing TC) provides high-quality, proactive administrative and coordination support across the Brand & Marketing function. The role is central to keeping the team running smoothly – ensuring diaries, meetings and travel are well managed, purchase orders and invoices are processed accurately and on time, and key departmental processes and trackers are kept up to date.
This is a hands-on, service-oriented role that requires strong organisation, confidence working with senior stakeholders, and the ability to juggle multiple competing priorities in a fast-moving environment.
What you’ll be doing
Purchase orders, invoices and supplier processes
* Own day-to-day PO administration for the department: raising POs, chasing approvals, updating PO trackers, goods receipting (GR), handling invoice queries and resolving discrepancies with Procurement/Finance/Suppliers.
* Maintain PO trackers with frequent updates (e.g., twice daily) and proactively escalate urgent POs to ensure timely approval and delivery.
* Support new supplier set-up and requests (e.g., via Coupa) and manage related documentation and approvals.
Diary, meeting and stakeholder support
* Provide diary management and meeting coordination for senior stakeholders (including booking rooms/desks, managing clashes, ensuring agenda readiness and supporting follow-ups).
* Arrange recurring catch-ups (e.g., weekly) and actively manage key forums such as the Creative Excellence Clinic (scheduling, moving meetings when required, securing rooms and attendance).
* Coordinate internal and external meetings, including agency meeting requests, ensuring guest passes/parking, meeting rooms and on-site hosting arrangements are in place.
Team coordination, comms and events
* Support department and sub-team forums (e.g., Creative Hub, Creative Production, Consumer Comms, Winner Services, and other Marketing teams) with agendas, minutes/actions, venues, catering and logistics.
* Manage team days, all-hands and ad hoc events, including booking meeting space, organising catering and sending relevant team communications.
* Maintain and keep up to date key distribution lists (e.g., marketing email groups, creative hub email groups) and circulate relevant departmental comms.
Travel, expenses and admin
* Book travel for the department (flights, trains, taxis, hotels) and coordinate itinerary changes as needed.
* Support expenses processing and prompt monthly submission, tracking and follow-up (including diary prompts for submission deadlines).
* Manage catering requests using internal and external suppliers and provide meeting & greeting/hosting support for visitors.
Systems, access and contractor processes
* Manage ServiceNow workflows for contractor extensions, leavers, new starters and resource changes.
* Coordinate guest accounts and access: maintain trackers, submit re-activation requests when needed and ensure access to relevant SharePoint drives is updated appropriately.
* Support onboarding of new starters (practical set-up, access, introductions and day-one readiness).
Other key recurring tasks
* Prepare and send Euromillions Clearcast substantiation letters on schedule (e.g., Monday and Wednesday mornings).
* Process P-card requests for the department and support reporting requests (e.g., GRNI report for Media tracker where required).
* Download and distribute required weekly reporting packs (e.g., trading deck distribution on Mondays after 3pm) to agreed stakeholders.
What experience we’re looking for
Essential
* Demonstrable experience in a similar administrative/team coordination role, including diary management for senior stakeholders.
* Excellent organisational skills, strong attention to detail and the ability to manage multiple priorities and deadlines.
* Strong written and verbal communication skills with a confident, professional stakeholder style.
* Proficiency with Microsoft Office (Outlook, Word, PowerPoint and Excel).
* Comfortable working with financial and procurement processes; experience raising POs and handling invoice queries.
Desirable
* Experience using SAP (including goods receipting/GR) and/or Coupa procurement workflows.
* Experience using ServiceNow (or similar ticketing systems) for contractor/onboarding/leaver processes.
* Experience supporting marketing, creative production or agency-heavy environments.
Key Measures of Success:
* POs raised and approved promptly; trackers accurate and up to date; invoice queries resolved quickly with minimal disruption.
* Senior stakeholder diaries and key meetings managed smoothly (few/no clashes; good preparation and follow-through).
* Departmental processes (travel, access, onboarding, communications) run reliably with clear ownership and stakeholder satisfaction.
* Team events and comms delivered on time with positive feedback from the function.
About us
At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet.
* Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all.
* Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year license.
* Sustainability – Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We’ve already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles. In addition, we’re working with our value chain partners to develop a net zero target date.
* Empowering every voice – We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive – whether people play a game in a store or online, because when everyone can play, everyone wins..
An inclusive reward offering with wellbeing at the centre
At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our people are more than colleagues - they’re winners, driving positive change and making a real difference in communities.
We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.
If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.
BENEFITS
* Matched pension contributions up to 8.5%
* 26 days annual leave + 2 Life Days (and bank holidays)
* Single Private Health Cover
* Complimentary Private Medical
* Income Protection
* Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
* Enhanced Family Leave (Maternity, Paternity, Adoption)
* Wellness Allowance £500
* Employee Assistance Programme
* Discounted Health Assessments
* Volunteering Days
* Matched Funding