A leading retail company in the UK is looking for a Head of Change to drive transformation across Service Operations and Collections. You will lead a skilled team and implement automation and AI solutions to enhance customer experience and operational efficiency. This role requires expertise in change management within regulated environments and strong analytical skills. The ideal candidate will thrive in a collaborative atmosphere; benefits include competitive salary, pension contributions, and various perks to support work-life integration. #J-18808-Ljbffr