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Team Secretary Neurology
The opening date is 24 May 2026
The post holder will work as a member of a team and be responsible for ensuring that the neuroscience Service is provided with a high quality secretarial and administrative service.
Will undertake the full range of administrative and secretarial duties that are required supporting the Medical Secretaries.
Cross site travel may be required to Carlisle.
Main duties of the job
* Initiates, manages and prioritises their own workload under the supervision of the Team Leader and Admin Lead.
* Provides secretarial and administrative support to all members of the Neurology Team.
* Provides copy and audio typing of letters, memos, reports, summaries, charts, along with any other correspondence for the Neurology Team.
* Uses Outlook software to access staff calendars and gain relevant information as and when required for team members.
* Inputs data and uses the EMIS Electronic System keeping the data up to date and relevant.
* Accesses ICE system when needed to provide information to the consultants and secretaries.
Person Specification
Qualifications
* GCSE English Language (minimum C Grade) or equivalent
* RSA 2 word processing or equivalent
* RSA 3 word processing or equivalent
* NVQ 3 in Administration or equivalent
Knowledge and Experience
* Previous admin/secretarial experience
* Use of web based facilities and in house computer systems
* Good working knowledge of Microsoft Office applications and Internet experience
* Knowledge of data protection act and patient confidentiality
* Knowledge of wide range of administrative procedures
* Knowledge of Information Governance
* NHS experience secretarial or other
* Knowledge of Medical terminology
* Knowledge of EMIS system
* Knowledge of WINSCRIBE
* Medical audio typing / word processing
Skills and Aptitudes
* Excellent communications skills and interpersonal skills
* Patient centred approach to delivery of service
* Confidentiality, diplomacy and empathy
* Proven track record of organisational ability in administrative processes
* Ability to work on own initiative and part of a wider team
* Ability to prioritise work, meet tight deadlines and work accurately under pressure
* Ability to deliver high quality service and maintain a high standard of work
* Ability to exercise judgement in dealing with telephone enquiries efficiently and effectively.
* Ability to identify urgent issues
Personal Circumstances
* Well developed interpersonal skills
* Able to relate to a broad spectrum of individuals
* Enthusiastic and highly motivated
* Respond to conflicting demands and multiple tasks concurrently
* Able to travel between sites across Cumbria
Other Requirements
* Willing to adapt to changing circumstances and priorities
* Flexible approach to working patterns
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows.
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
North Cumbria Integrated Care NHS Foundation Trust
£25,760 to £27,476 a yearper annum, pro pata
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