Provide the basic functions of the website;
* Provide the basic functions of the website;
* Allow users to use social media features;
Location
Former Marsh Works, Dewsbury Road, Cleckheaton, BD19 5BT
Requester
Number of positions to be provided
1
Contract hours
42.50 hours per week
About the role
The Role
Our team is the best in the industry – is it time for you to join us?
The Role:
GAP Pump & Power Services Division provides advice, servicing, maintenance, and repair for generators, dewatering, & sewerage pump applications. This includes a large range of hoses, settlement tanks, and water processing solutions.
As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) plays a pivotal role in driving our business' success by building strong customer relationships, understanding their hire needs, and ensuring we can meet them. This is a challenging, fast-paced, and rewarding role that offers a fantastic platform to grow and progress within GAP Group.
A typical day for the Pumps & Power depot HSC will include:
• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximize sales opportunities
• Interacting with sales and workshop teams to deliver bespoke pump solutions to our customers
• Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
• Previous experience working within a high-volume hire desk role is desirable; however, full training will be provided
• Excellent customer service skills
• Effective communication skills with strong organizational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work on own initiative
• Although a hire background would be beneficial, a proven passion for customer service and the drive to learn are key, and we can help with the rest.
About Us
From one division, GAP Hire Solutions now has 10 divisions offering equipment hire throughout the UK. We're looking to recruit the best talent in the industry to help us grow further. As a GAP employee, you'll enjoy benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team is dedicated to giving you the skills to excel, and we promote internally whenever possible.
Benefits include:
• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• Option to buy up to 5 additional days of leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (company-funded social events)
• Cycle to Work Scheme
• Health & Wellness benefits (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
What Next?
If you meet the profile and are ready for the challenge, we would love to hear from you!
To apply, upload your CV and complete our short application form, and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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