A local government authority in Ipswich is seeking a Head of Customer Experience to lead customer services, digital transformation, and corporate complaints. The role offers a competitive salary between £64,269 - £78,039 per annum with opportunities for full-time, part-time, and job share applications. With a focus on improving community outcomes and accessible services, the successful candidate will champion digital inclusion and support for residents facing hardships in partnership with various services. #J-18808-Ljbffr