Our Client has established itself as a leading IVA provider and they are now recruiting for a Post Appointment Case Manger They are a professional, friendly, and highly motivated team who pride themselves on striving towards continual improvement both individually and collectively. They are looking for high-calibre, self-driven, and competent Case Managers to join our rapidly growing team As a Case Manager, your main responsibility will be to oversee the administration of clients' approved IVAs and to ensure that all regulatory duties and obligations are maintained. Challenging targets and rewarding pay, along with great career progression opportunities. Our client always looks to promote from within We are expecting you to be professional, trustworthy, and to be able to work independently. Duties and responsibilities Dealing with general queries from the debtor via telephone and email Liaising with Debtors, Creditors, and Third parties Ensuring Modifications are dealt with promptly Conducting Income and Expenditure reviews and discussing the outcome with the debtor Conducting 3-way calls with third parties Calculating and requesting Additional Income Monitor accounts daily and chase the declined payments Process payments and resolve any billing queries Putting catch-up arrangements in place for debtors that are in arrears Conducting Annual Reviews & issuing them promptly Issuing a Notice of Breach where required Drafting and issuing variation documents, including holding the variation meeting Drafting and issuing Completion and Termination reports Registering and removing restrictions where applicable Monitoring and dealing with various inboxes Ad Hoc duties as required Qualifications and requirements Proven experience as an IVA Case Manager is preferable, but not essential A detailed knowledge of personal Insolvency is essential Working knowledge of MS Office and databases Knowledge of Financial Solutions Positive and Motivated individual Job Types: Full-time, Permanent Up to £30,000.00 per year Additional pay: Bonus scheme Schedule: Monday to Friday Experience: Insolvency: 1 year (required) Work Location : In person