Job Description
Jewellery Quarter Bullion – DevOps Engineer
Location: Remote first, must be in the UK, office available in Birmingham
Contract: Full time, permanent contract, 37.5 hours per week
Salary: up to £50,000 depending on experience
Applicants must have existing right to work in the UK; visa sponsorship is not available
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £300m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.
You’ll join a fast-paced, high-growth business with a market-leading online presence and a technology team committed to performance, automation, and continuous improvement.
Role Overview
We’re hiring a DevOps Engineer to take ownership of our server infrastructure and collaborate closely with developers to support, scale, and secure our high-traffic e-commerce platforms.
You’ll be responsible for the stability, performance, and deployment of key infrastructure using a modern toolset. This is a hands-on role ideal for someone excited by automation, infrastructure-as-code, and building reliable systems with real impact.
Key Responsibilities
* Manage and optimise Linux-based infrastructure supporting a large-scale e-commerce platform
* Build and maintain deployment pipelines and infrastructure as code using Ansible
* Monitor performance and system health using Prometheus and Grafana
* Strengthen security, backups, and compliance
* Lead incident response, root cause analysis, and post-mortems
* Collaborate with development teams on CI/CD workflows and scalable architecture
* Document internal systems and assist with onboarding and training
* Participate in a shared on-call rota
Skills & Experience
Essential:
* Proven experience managing production Linux environments
* Experience with Ansible, Terraform, or similar automation tools
* Understanding of internet protocols and networking fundamentals
* Strong scripting or automation background (e.g. Bash, Python)
* Experience optimising server performance and uptime
* Strong communicator with problem-solving mindset
Desirable:
* Experience supporting three-tier web architectures
* Experience hardening Linux systems (e.g. firewalls, IDS/IPS)
* Worked in e-commerce, fintech, or similarly fast-paced environments
* Knowledge of Kubernetes, Docker, and containerised environments
Why You’ll Love It Here
* Shape and manage infrastructure powering a £300m+ online business
* Collaborate with passionate developers in a trusted, agile tech team
* Lead technical change and future-proof critical systems
* Continuous learning encouraged with training budget and mentorship
* Culture rooted in Integrity, Agility, Ambition, Clarity, Efficiency
About You
You’ll thrive in this role if you:
* Take pride in clean, scalable, resilient infrastructure
* Communicate well with cross-functional teams
* Are proactive about automation and continuous improvement
* Enjoy building systems that directly impact customer experience
* Want to grow in a business that values technical excellence
Package & Benefits
* Competitive salary depending on experience
* Bonus: up to 10%
* 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)
* Onsite Gym (at office in Birmingham)
* Health and wellbeing programme
* Employee and store discount
Ready to Apply?
If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates.
At JQB we champion diversity and promote equal opportunities. We encourage applications from every background — you’re welcome here.