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Healthcare support worker

Slough
Frimley Health NHS Foundation Trust
Support worker
Posted: 25 February
Offer description

Job summary

Come and join our amazing Ward 5 team as a Healthcare Support Worker

Ward 5 is a 36-bedded Endocrine and Medical ward serving a 24 hour nursing care to all our patients.

We have a brilliant and friendly team of nurses, carers, consultants, resident doctors, housekeepers, clerk and host/hostess.

We are well supported by our multi-disciplinary team consisting of our dedicated discharge coordinator, hard-working physiotherapists and occupational therapists, dedicated dietician and speech & language therapist, who will work with you, your patients and your patient's family or carers.

We also work hand in hand with the diabetes nursing team, Tissue viability specialist nursing team, amputee rehabilitation team, vascular team and the foot care team.


Main duties of the job

As a Health Care Support Worker you will work under direct or indirect supervision of a Registered Nurse/Nursing Associate.

The care you give to patients will be compassionate, caring, and high quality.

You will recognise your abilities and limitations of your competence and only carry out those tasks for which you are trained.

As a member of the ward team you will support the other staff, act in the best interest of patients and treat everyone with respect.

As a Trust employee you will honour your work commitments, be reliable, trustworthy and uphold the values and beliefs of the Trust and the Skills for Health Code of Conduct.


About us

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo


Details


Date posted

24 February 2026


Pay scheme

Agenda for change


Band

Band 2


Salary

£25,768 a year per anum


Contract

Permanent


Working pattern

Full-time


Reference number

151-VG216


Job locations

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Job description


Job responsibilities

For full details please refer to the attached Job Description and Person Specification.

Some of the main tasks include:

* Provide excellent customer care skills to ensure patients come first.
* Act on own initiative when delivering the personal care requirements. Seeking guidance of a Healthcare Assistant or Registrant where required to ensure that the patients health, safety, wellbeing, and dignity are always maintained when personal care is being delivered.
* To act as an advocate for patients within the department/ward/unit.
* To follow FHFT guidelines, policies, and procedures in maintaining safe working practices for patients and colleagues

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification or you are.

Job description


Job responsibilities

For full details please refer to the attached Job Description and Person Specification.

Some of the main tasks include:

* Provide excellent customer care skills to ensure patients come first.
* Act on own initiative when delivering the personal care requirements. Seeking guidance of a Healthcare Assistant or Registrant where required to ensure that the patients health, safety, wellbeing, and dignity are always maintained when personal care is being delivered.
* To act as an advocate for patients within the department/ward/unit.
* To follow FHFT guidelines, policies, and procedures in maintaining safe working practices for patients and colleagues

Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.

This vacancy is linked with the opportunity for Apprenticeship (for those eligible for Apprenticeships). This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. This is a fantastic opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar Healthcare qualification or you are.


Person Specification


Skills and Knowledge


Essential

* Good Customer care skills
* Ability to communicate clearly and effectively
* Understanding of the requirements of patient confidentiality


Desirable

* Ability for caring for peoples with compassion
* Clear and accurate written/verbal English communication
* Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues


Experience


Essential

* Previous work experience which includes team working, communicating with staff and colleagues, and understanding of work practices


Desirable

* Good basic hygiene skills (e.g., food handling, hand washing etc.)
* Experience of dealing with the public


Qualifications


Essential

* Evidence of general education e.g., which includes English and Maths GCSE's or functional skills Level 2 or equivalent.
* Basic IT/computer skills
* Willingness to work towards and complete the Healthcare Support Worker level 2 apprenticeship


Desirable

* Vocational qualification at level 2 or equivalent relevant experience
* Basic numeracy skills
* Knowledge of personal care and related procedures
Person Specification


Skills and Knowledge


Essential

* Good Customer care skills
* Ability to communicate clearly and effectively
* Understanding of the requirements of patient confidentiality


Desirable

* Ability for caring for peoples with compassion
* Clear and accurate written/verbal English communication
* Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues


Experience


Essential

* Previous work experience which includes team working, communicating with staff and colleagues, and understanding of work practices


Desirable

* Good basic hygiene skills (e.g., food handling, hand washing etc.)
* Experience of dealing with the public


Qualifications


Essential

* Evidence of general education e.g., which includes English and Maths GCSE's or functional skills Level 2 or equivalent.
* Basic IT/computer skills
* Willingness to work towards and complete the Healthcare Support Worker level 2 apprenticeship


Desirable

* Vocational qualification at level 2 or equivalent relevant experience
* Basic numeracy skills
* Knowledge of personal care and related procedures


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

Frimley Health NHS Foundation Trust


Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Employer's website

(Opens in a new tab)

-----------------------------------


Employer details


Employer name

Frimley Health NHS Foundation Trust


Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL


Employer's website

(Opens in a new tab)

-----------------------------------

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