Flitwick Surgery has a great opportunity for a Dispenser to join our team on a part-time basis for 29 hours per week, working over 4 days. This is a 12 month contract position covering maternity leave. The hours are: Monday 8am – 2pm Tuesday 8am – 2pm Thursday 8.30am – 6pm (60 minute unpaid lunchbreak) Friday 8.30am – 6pm (60 minute unpaid lunchbreak) As part of our dispensary team, you will be responsible for: Processing repeat and acute prescription requests for all practice patients Dispensing & checking prescriptions for qualifying patients Dispensing & checking dosette boxes Assisting with patient enquiries online, over the telephone and in person at the Dispensary window. Handing out dispensed prescriptions, taking prescription charges and completing the reverse of the prescription appropriately. About the Candidate We are looking for someone to join our busy dispensary team, to help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes: Applicant must hold a NVQ level 2 (or equivalent) in Dispensing Services as a minimum. Excellent attention to detail and levels of accuracy Excellent communication skills, with a clear and polite telephone manner. Ability to work in a polite, confidential and discreet manner, respecting patients at all times. Experience of working with the general public, being sensitive and empathic in distressing situations. Confidence to work as part of a team and independently with the ability to "think on your feet". About Us Flitwick is a busy dispensing practice, run as a partnership and serving a practice population of 14,250 patients. Our Dispensary team are able to dispense to approximately 25% of our total population. The clinical team consists of GPs, minor illness nurses, pharmacists, paramedics, practice nurses and HCAs. We are a training practice for GPs and also take part in medical research. We are part of Green Vale Health PCN. Due to our location in Flitwick, a commuter town in rural Bedfordshire, the practice population is diverse, covering patients of all life stages. We have good links to the A6 and M1. We offer our employees the following benefits: NHS pension scheme, a defined benefits scheme. Annual leave: minimum 210 hrs per annum, FTE, and bank holidays. Parking for staff. If you would like to discuss the role, prior to making an application, please contact Hanna Osborne – Operations & HR Manager on 01525 715300. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.