* Join an FMCG business growing rapidly on a Global scale
* Integral role supporting the Sales teams in the UK & US
About Our Client
This is a highly collaborative and creative team that is a joy to be a part of. They're in an exciting phase, expanding their supply into additional European countries, and so you'll be a highly valued member of the sales team in helping them ensure customers have a positive experience.
Job Description
* Answering Global customer service enquiries which may come from businesses (retailers/distributors the company have supplied to) or end users of the product. This would be predominantly via email, webchat etc.
* Processing orders and completing administrative requests for B2B customers globally - this includes marketplace orders such as Amazon and Walmart and utilising various different customer portals and systems.
* Upload and maintain product database
* Support Sales Teams in both the UK and US by providing sales/data reports - you'll need to be super excel savvy, able to do manipulate data, pull pivot tables, v look ups
* Support in ensuring the successful implementation of the Sales and Marketing Strategies to maximise profitable sales revenue and increase CTO.
The Successful Applicant
A successful Sales Administrator should have:
* A background in sales admin/customer service within the FMCG industry.
* Experience dealing with a broad range of customers (ideally businesses and end user)
* Familiar with various email marketing software and e-commerce platforms
* Excellent Excel skills
* Strong communication skills - able to communicate with a Global network
* Comfortable in a fast paced and dynamic environment - able to juggle and prioritise tasks effectively
What's on Offer
* A competitive salary of £26,000 per annum.
* Hybrid working
* Very generous holiday allowance - 25 days + Bank Holidays + Duvet Day + CSR Day + your birthday off!
* Auto Enrolment Pension
* Free Parking
* Permanent role offering stability
If you're ready to take on the challenge of becoming a Sales Administrator in Wrexham, apply today to join this exciting sector
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