Housing Officer
Location: Birmingham
Contract Type: Temporary
Hourly Rate: £21£23 per hour via umbrella
We're currently looking for an experienced Housing Officer to join a friendly, forward-thinking housing team based in Birmingham. This is a fantastic opportunity if you're passionate about housing and ready to take ownership of a patch, supporting tenants and ensuring high-quality tenancy management.
Key Responsibilities of the Housing Officer role:
* Manage a patch of general needs properties and be the main point of contact for tenants.
* Carry out tenancy sign-ups, viewings, property inspections, and well-being checks.
* Respond to and resolve tenant enquiries and complaints, including anti-social behaviour cases.
* Work proactively to sustain tenancies, identify support needs, and liaise with relevant services.
* Maintain accurate records using housing management systems and ensure compliance with housing legislation.
* Support the organisation in preparation for audits and inspections by ensuring your caseload is up to date and compliant.
About You:
1. Strong understanding of social housing, tenancy law, and housing management practices.
2. Confident using housing systems with excellent record-keeping and attention to detail.
3. Proven experience working as a Housing Officer or in a similar role wi...