Join to apply for the Customer Care Operative role at Alexander Associates
3 days ago Be among the first 25 applicants
Join to apply for the Customer Care Operative role at Alexander Associates
Location: Colchester
Salary: £40,000 per annum
Benefits: Company van, fuel card, and full benefits
Job Type: Full-Time, Permanent
Join an Award-Winning Housebuilder – Customer Care Operative Opportunity
We’re working with a highly respected, award-winning residential developer to recruit a skilled Customer Care Operative based in Colchester. This is a permanent, full-time position offering an excellent salary package, career stability, and the chance to join a growing business with a strong project pipeline and a people-first approach.
Role Overview
As a Customer Care Operative, you’ll take ownership of warranty repairs and aftercare services across newly built homes. You’ll be the face of the company, providing high-quality remedial works and ensuring customer satisfaction remains at the forefront.
Key Duties
* Carry out multi-trade maintenance works, including carpentry, decorating, mastic works, tiling, and basic plumbing.
* Conduct Home Demonstrations, introducing customers to their new homes.
* Investigate and resolve issues professionally, escalating where needed.
* Prepare detailed reports, including photos and descriptions of issues.
* Ensure compliance with health & safety and company standards.
* Maintain clear communication with customers and internal teams.
* Use digital systems (such as Mcare) to close jobs within service level agreements.
* Support busy periods, including year-end completions and show home preparation.
What We’re Looking For
* A trade background or qualification (desirable).
* Skilled across a range of general maintenance tasks (e.g. carpentry, plastering, roofing, painting, etc.).
* Friendly, professional, and customer-focused.
* Able to work independently and solve problems effectively.
* Organised, punctual, and a great communicator.
* Competent using digital reporting systems.
* Full UK driving licence required.
What You’ll Get
* £40,000 annual salary
* Company van and fuel card
* Full range of employee benefits
* Long-term, stable employment with a reputable developer
* Opportunities for development and progression
Ready to Apply?
If you're a skilled multi-trader or maintenance professional who enjoys customer interaction and wants to join a supportive, high-quality homebuilder — apply now and take the next step in your career!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Accounting
Referrals increase your chances of interviewing at Alexander Associates by 2x
Get notified about new Customer Care Professional jobs in Lawford, England, United Kingdom.
Essex, England, United Kingdom 2 weeks ago
Ipswich, England, United Kingdom 3 weeks ago
Ipswich, England, United Kingdom 3 weeks ago
Clacton-On-Sea, England, United Kingdom 2 weeks ago
Clacton-On-Sea, England, United Kingdom 2 weeks ago
Receptionist (Medical Secretary) Edinburgh
Essex, England, United Kingdom 14 hours ago
Ipswich, England, United Kingdom 4 days ago
Ipswich, England, United Kingdom 2 weeks ago
Ipswich, England, United Kingdom 2 days ago
Colchester, England, United Kingdom 1 day ago
Elmstead Market, England, United Kingdom 4 months ago
Suffolk, England, United Kingdom 4 weeks ago
Felixstowe, England, United Kingdom 1 day ago
Bacton, England, United Kingdom 1 week ago
Colchester, England, United Kingdom 1 day ago
Ipswich, England, United Kingdom 2 months ago
Ipswich, England, United Kingdom 3 weeks ago
Stowmarket, England, United Kingdom 3 days ago
Ipswich, England, United Kingdom 2 days ago
Witham, England, United Kingdom 1 week ago
Ipswich, England, United Kingdom 2 weeks ago
Hearing Aid Dispenser DOMICILIARY (Clackton)
Clacton-On-Sea, England, United Kingdom 2 weeks ago
Woodbridge, England, United Kingdom 1 month ago
Ipswich, England, United Kingdom 1 month ago
Ipswich, England, United Kingdom 1 day ago
Felixstowe, England, United Kingdom 2 weeks ago
Ipswich, England, United Kingdom 1 day ago
Ipswich, England, United Kingdom 3 weeks ago
Barking, England, United Kingdom 1 month ago
Colchester, England, United Kingdom 2 days ago
Stowmarket, England, United Kingdom 2 weeks ago
Ipswich, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr