Service Administrator – Temp to Perm
Location: Chalfont St Peter
Pay: £17 per hour
Hours: Monday–Friday, 40 hours per week (Office-based)
Overview
We are seeking a proactive and organised Service Administrator to join an established engineering company based in Chalfont St Peter. This is a temporary role with strong potential to become permanent, offering stability, variety, and the chance to support a busy service and engineering team.
Key Responsibilities
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Coordinate service engineers’ diaries, scheduling PPM and reactive callouts.
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Log service jobs, raise purchase orders, and update the internal CRM system.
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Handle inbound service requests via phone and email, ensuring timely response and resolution.
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Prepare job sheets, service reports, and basic quotations.
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Liaise with clients regarding appointments, updates, and follow-up communication.
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Track parts orders and ensure timely delivery to engineers or job sites.
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Support the Service Manager with general administrative duties.
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Maintain accurate records of completed works, invoices, and contract details.
Requirements
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Previous experience in a service admin, scheduling, or engineering admin role (preferred).
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Strong organisational skills with excellent attention to detail.
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Confident communicator with good customer service ability.
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Comfortable working in a fast-paced environment and managing multiple tasks.
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Proficient in Microsoft Office and basic admin software.
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Reliable, proactive, and happy to work full-time in the office.
What’s on Offer
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£17 per hour depending on experience.
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40 hours per week, Monday to Friday.
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Office-based role in Chalfont St Peter.
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Opportunity for the role to become permanent based on performance.
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Supportive team environment within a stable engineering business