Main Duties
* Utilise our CRM system to inform and enhance customer interactions, collaborating closely with the wider team for seamless communication.
* Respond promptly to customer queries, offering competitive pricing, detailed product information, and providing quotes and samples.
* Manage customer orders efficiently, ensuring accurate and timely delivery.
* Resolve customer issues swiftly, working closely with Logistics and Credit Control for optimal outcomes.
* Drive sales alongside our Field Sales team, actively identifying opportunities to expand our customer base.
* Collaborate with suppliers to meet specific customer needs, optimising order processes.
Benefits
* A healthy and achievable quarterly bonus based on team and company performance
* A commitment to your training and development
* Company contributory pension and life assurance schemes
* Flexible buy/sell holiday scheme
* Eye care vouchers
* Cycle to Work Scheme
* Fiat discount offer
* Free parking provided