Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Ability to develop medium- to long-term plans that align with organisational goals and audience needs. Strong people management skills, including coaching, performance management, and team motivation. Understanding of how to use data and research to shape inclusive, relevant, and engaging visitor experiences. Knowledge of storytelling, interpretive planning, and curatorial practices that bring heritage to life. Ability to work across departments and with external partners to co-create experiences and share learning.Additional criteria for all other applicants: Strong people management and leadership skills, being comfortable working with colleagues from all levels Knowledge of the external cultural, creative and commercial programming sector Knowledge of how to develop a visitor journey whether that be shaping the signage and orientation on site or supporting communications to all our supporters. Experience in project management, including managing budgets and delivering experiences to budget and a timeline Please include a cover letter with your application, to demonstrate how you meet the criteria.Experience & Programming ManagerYou'll be working across the 4 different and exciting smaller properties of the Ham House portfolio in London – Fenton House, 2 Willow Road, Carlyles’ House and The Red House. This is an exciting time to join the team to help develop our ambitious, important and engaging work across these 4 very different properties and communities. Reporting directly to the General Manager, you’ll be part of a dynamic property leadership team, driving our work in ending unequal access and inspiring millions. You’ll work closely in collaboration with colleagues across all 4 properties. Alongside this you will build strong relationships with internal and external stakeholders, foster strategic partnerships that support innovation and participation, to co-create experiences that reflect local relevance and organisational priorities.As part of the smaller properties team you will support with ad hoc duty management and on call cover when required, including weekends and bank holidaysBased at Fenton House in Hampstead but needing to work across all 4 properties over the working week, you will be developing and expanding the work we have started to find diverse ways to connect with audiences and communities, using these 4 dynamic properties as your backdrop. We’re committed to creating welcoming, engaging, inclusive and impactful experiences for everyone - be that hosting the Houseproud events at Fenton House or local community Diwali celebrations at Red House.By maintaining consistently high standards of welcome, participation and storytelling, you will enhance visitor satisfaction and foster memorable experiences that will enable a broader audience to connect with and care for our places.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 28 December 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 168868IRC168868LondonFixed Term f/t (37.5 hrs pw to 13/11/26)Ends: Dec 28th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. We’re looking for a skilled, visionary Experiences and Programming Manager maternity-cover to help lead the way in creating experiences that truly put our audiences and communities first. You'll be used to working across a range of different properties, developing experiences that fit these differing opportunities.You'll help us ensure that every visitor feels welcomed, included, and inspired, by driving innovative programming that reflects the voices and needs of our communities.As part of the Portfolio Leadership Team, working with the General Manager and other colleagues, you will contribute to the strategic priority to End Unequal Access and Inspire Millions. If you'd like an informal chat to ask questions about the role before applying, please email: emma.haigh@nationaltrust.org.ukThis is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. The advertised salary is inclusive of an Inner-London weighting allowance of 4,465 per annum (Prorated if you’re part-time).Fenton House, Windmill Hill, London, NW3 6RTCompliance.Eligibility to Work in the UK35,431 pa