Site Host
Salary: £24, Pro Rata + Benefits
8 month fixed term contract
Location: Nottingham
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, its possible. At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
Were looking for a Site Host to join the team someone with a rare mix of compassion, resilience, organisation and flexibility.
About the Role:
As a Site Host, youll be the first point of contact for participants and visitors at our hub, playing a key role in creating a warm, safe, and inclusive environment. Youll provide essential operational support to ensure the smooth day-to-day running of the hub, including managing petty cash, ordering supplies, and supporting advisors with attendance tracking.
Our hubs provide a safe and supportive space where individuals with lived experience of the criminal justice system can access tailored support and positive role models. Participants receive guidance in areas such as accommodation, health, finance and debt, education, employment, and training as they progress through their resettlement journey.
What Youll Be Doing:
1. Customer Service: Acting as the friendly face of the hub, youll welcome participants, staff, and visitors, ensuring they sign in and that all security procedures are followed.
2. Stock Management: From stationery to refreshments, youll keep the site well-stocked and running efficiently.
3. Facilities Support: Youll ensure all rooms and shared spaces are clean, safe, and ready for use, reporting issues and coordinating basic repairs or maintenance as needed.
4. Attendance Recording: Supporting the team by accurately logging participant attendance using our Client Attendance Tracker (CAT) system.
What Were Looking For:
5. Strong Interpersonal Skills: You can engage confidently and respectfully with a wide range of individuals, building trust-based, non-judgmental relationships with participants.
6. Safeguarding Awareness: Youre mindful of the vulnerabilities some individuals may face and can spot and escalate safeguarding concerns appropriately.
7. Proactive and Reliable: You take ownership of your responsibilities, stay calm under pressure, and keep things running smoothlyeven during the busiest times.
What We Offer:
At Ingeus, we listen to our employees and have developed a benefits package that supports both your personal and professional well-being:
8. 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
9. EAP Support programme available 24/7, including 6 free counselling sessions.
10. Private medical insurance and life assurance.
11. Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
12. Eyecare vouchers to help with glasses or eye care.
13. Exclusive discounts via Perks at Work.
14. Cycle to Work scheme and travel season ticket loan.
15. Long service awards to celebrate your commitment.
16. Salary Finance offering financial education and advice.
17. The opportunity to purchase extra benefits like critical illness cover and dental insurance.
Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 Vetting and enhanced DBS check. As we wait for the necessary background checks to be completed, youll have plenty of opportunities to shadow your colleagues and ask questions
About Ingeus:
We may close the role early if we receive sufficient application so dont delay.